Our Partners
SII has established strategic alliances with suppliers that manufacture and produce the cornerstone technologies.
As organizations move toward total interaction with customers in an effort to increase the value of each customer relationship, SII is well positioned to provide turnkey solutions to these organizations.
Amazon Connect
Amazon Connect is a scalable, easy-to-use, cloud-based contact center service that allows organizations to provide superior customer service at lower costs. It seamlessly integrates multiple communication channels such as voice, chat, and email, enabling companies to manage their customer interactions efficiently and effectively.
Genesys Cloud CX
Genesys Cloud CX is an AI-powered, cloud-native platform that enhances customer and workforce engagement. It predicts customer needs and enables seamless interactions across multiple communication channels. The platform combines customer engagement, workforce engagement, and journey management capabilities in one solution.
NICE CXone
NICE CXone is a comprehensive, cloud-based customer experience platform that creates extraordinary customer experiences while meeting key organizational metrics. This cloud-native platform is a leader in AI-powered self-service and agent-assisted CX software for contact centers.
SuccessKPI
SuccessKPI offers an award-winning cloud native insight and action platform that uses AI, analytics, and automation to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience. It seamlessly integrates to Amazon Connect, Genesys, and Talkdesk.
Talkdesk
Talkdesk is a cloud-native, generative AI-powered CX platform with extensive AI offerings that empower organizations in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and provide operational efficiencies.
T-Metrics
T-Metrics offers a versatile and secure cloud-based contact center solution, the CX-2025, which supports omnichannel communications. The platform seamlessly integrates with voice and digital channels to enhance customer experience and operational efficiency.